Shipping policy

Last updated: February 4, 2026

We ship to the United States and selected international destinations.

Order Processing

  • Orders are processed within 1–3 business days, excluding weekends and holidays.

  • Custom or made-to-order items may require additional processing time (notified at checkout).

Shipping Times & Costs

Shipping costs are calculated at checkout based on destination and carrier.

Estimated Delivery Times:

  • United States: 3 - 7 business days

  • International: 10 -12 business days (customs delays may apply)

Free shipping promotions, when available, are displayed at checkout.

Tracking

  • Tracking information is sent via email once your order ships.

  • Please check your spam/junk folder if you do not see the email.

Important Notes

  • Delivery times are estimates and may be affected by carriers, customs, weather, or peak seasons.

  • We are not responsible for customs duties, taxes, or fees for international orders.

  • Once an order is marked as delivered, responsibility transfers to the customer.

If your package is lost or damaged in transit, contact info@lorentwatches.com with your order number and tracking details.